Terms and Conditions

At OneFitMama we want you to have a wonderful time no matter which programme you choose however your safety and your baby's safety is the most important thing to us, which is why we have the below terms and conditions for you to follow. 

  1. Health Questionnaire.
    We require all mums to read and sign the Client information Questionnaire before their first session. The Client information Questionnaire must be filled out in full, together with all health information relating to their birth and pregnancy along with emergency contact information. If a mum's health changes, they must inform their OneFitMama instructor as soon as possible and fill out a new form.

     

  2. Booking a class or course.
    All classes and courses must be booked in advance either by contacting the instructor direct or via the main OneFitMama website. In the event that a space has not been prebooked the instructor reserves the right to deny admission if the class or course is full. A class or course space is only confirmed when payment has been received by the instructor.

     

  3. Free Trial.
    Every mum is entitled to book ONE free trial across the UK per lifetime with the exception of free sessions won as a competition prize. A free trial will only be rebooked a maximum of three times upon which the offer a free trial will be withdrawn and fees will become applicable

  4. Class Fees.

  5. Class and course fees must be payable at least one week prior to either the start of the month or start of the course. Failure to do so will result in the withdrawal of your class place. Fees for missed classes will not be refunded or carried over to subsequent months however where possible instructors may allow attendance at an alternative class that week. Monthly class fees are payable for the month irrespective of how many sessions you attend and no deductions will be made for weeks you cannot attend. In some extreme or unusual circumstances such as illness instructors can use discretion to allow ONE holiday week. This must apply to only one weeks fees deduction and can only be used once per person per 12 month period.

  6. Fees must be paid direct to instructors by means of either cash, direct bank transfer or cheque. Class fees are as follows;

  • OneFitBump - £7 per session payable monthly in advance (£8 London & Essex venues)

  • OneFitMama - £5.50 per session payable monthly in advance (£6.50 London & Essex venues)

  • OneToughMama - £60 per 6 week course (£72 London & Essex venues)

  • OneFitCore - £38 per 6 week course (£43 London & Essex venues)

  • 12 session Class passes are available at a cost of £60.50 (£71 London & Essex venues) direct from instructors. Class passes will expire 13 weeks after the purchase date. Any classes remaining on the pass after the expiration date will be lost.

General

  1. Whilst OneFitMama is committed to safeguarding you and your children during all classes your child will remain your sole responsibility and you must ensure the safety of your child. OneFitMama does not accept responsibility for any incident or injury involving your child during the class.
     

  2. From time to time OneFitMama UK LTD will run promotional offers, these offers are for new clients only and existing clients will not be eligible for those discounts unless clearly stated otherwise.
     

  3. Mums are expected to wear appropriate workout attire for all classes in particular suitable footwear, failure to do so may result in you being asked to leave the class or course.
     

  4. Instructors reserve the right to request discharge documentation from your health professional in the event they are concerned about your ability to exercise.
     

  5. Any person found to be acting in an abusive or threatening manner towards either instructors or other mums will be removed permanently from all classes without refund.
     

  6. In the event an instructor must cancel a class mums may catch up their session at another local class or have the class fee deducted from the next month’s fees total.

Postnatal Depression referral scheme - Terms and Conditions

  1. The referral scheme is open to any mothers that have been diagnosed with postnatal depression and are still receiving treatment for the condition.
     

  2. You must be referred to OneFitMama by your caregiver who must be a registered health professional (Midwife, Health Visitor, GP etc.)
     

  3. Contact details for your care giver must be provided and confirmation of diagnosis must be received from them prior to the start of the course.
     

  4. The course will last for six weeks from the start date set by the instructor and participants must attend one class per week for the duration of the course.
     

  5. In the event of missed sessions the course will not be extended past the expiry date accept where the participant provides documentation from the caregiver that referred them that the missed session was a direct result of the symptoms worsening.
     

  6. The course cannot be exchanged for cash or vouchers and has no monetary value.
     

  7. Only one free course will be given per client per lifetime.
     

  8. In the event that the client is found to have falsified information in order to wrongfully obtain a free course payment will be taken and the client issued a lifetime ban from all OneFitMama classes

If you have any questions regarding the terms and conditions you can contact head office using the contact form below.

© OneFitMama 2018